New status acknowledges company’s expertise in satcomms service and support
Primetech has been selected by C-COM of Canada as its first European Authorised Service Centre. Authorised Service Centres must meet a number of very strict requirements. They must have at least 12 months minimum proven experience supporting and installing iNetVu satellite systems. They are also required to maintain a comprehensive local inventory of spare parts, and staff must have completed iNetVu training courses. With over 10 years of support for C-COM satellite systems in the UK and throughout Europe, Primetech has fulfilled these criteria many times over.
Drew Klein, Director, International Business Development for C-COM Satellite Systems Inc of Canada, said:
‘Primetech is one of the most established and successful C-COM partners in Europe, and we are proud to offer them the iNetVu Service Centre designation. This first European Authorised Service Centre is a long time coming.
‘All C-COM customers in the United Kingdom, and throughout the continent of Europe, will benefit from having a local integrator with the expertise and quality of support that Primetech offers. With a significant customer base in broadcast, blue light vehicles, mobile banking, and government, Primetech is able to assist in helping all C-COM customers meet their support needs in a timely fashion.’
Henry Walker, Director of Primetech said:
‘We are delighted and honoured to have been selected as C-Com’s first Authorised Service Centre for Europe. This designation recognizes the many years of work the Primetech team has put in serving our customers, and we look forward to meeting and supporting other C-COM customers who need technical and spare parts support. Having local support so close by will benefit everyone, as it will reduce the need for C-COM clients in Europe to contact C-COM Satellite Systems in Canada.’